Frequently Asked Questions
Q: Who deals with all your calls and sorts all the logistics?
A: Me, Scott Wood :-)
Q: Will my Motorbike be collected and delivered when I want it to be??
A: We give timeframes for Collection and Delivery in our quotes, we contact the seller/buyer within the timeframe given and we make the arrangements. If you want a set day/time for Motorbike Collection and Delivery then we can quote for this but it will probably be a lot more expensive. See Collection & Deliveries.
Q: Are you insured to move my Motorbike??
A: We are insured for the Collection and Delivery of motorbikes and Motorbike parts and nothing else. We can carry up to a maximum of £50k per load. We will never carry more than we are insured to do.
Q: Will my Motorbike be safely tied down in transport, do you know how to strap a Motorbike down for Transportation, have you got Motorbike loading ramps??
A: We have been Transporting Motorbikes for over 10 years, sometimes over 50 a week..... I hope we know how to secure a Motorbike for transport. :-) As for Motorbike loading ramps etc, take a look at our pictures through out our site. take a look at our customer Testimonials.
Q: Can you help with the payment process for my new motorbike??
A: In some cases we can offer a service where we pay for your Motorbike on collection and you reimburse us the cost of the Motorbike, the delivery and payment handling fee of £50. We cannot always offer this service and we assess every request individually.
Q: Will you price match?? I've had a cheaper quote to Collect and deliver my Motorbike.
A: In most cases NO. If you've got a price through one of the Motorbike Collection and Delivery auction websites then under no circumstances will we price match, we don't bid for work on these sites and never will. A couple of man and van outfits who rank high on Google are getting quite a name for letting customers down...... they give crazy low prices, cherry pick the most profitable bookings leaving their other bookings in the dark, not answering calls etc......We won't price match these man and van outfits.
Q: Will you check my bike over when you collect??
A: You will have already paid for the motorbike before booking Motorbike Collection and Delivery with us, unless we agree before taking the job on. We will check body work, clocks, wheels and indicators for any major damage. Stone chips, Natural wear/tear while riding will not be noted on second hand bikes.
Q: Where will my bike be stored if you are not delivering same day??
A: We have a 1250 sq/ft Motorcycle Storage unit that we use for the sole purpose of storing motorbikes, It's on a busy industrial estate. Our unit has a top of the range alarm system and a remote CCTV system, we can check your Motorbike at anytime of the day/night no matter where we are, it also has full motion detection trigger alerts.
Q: How can your prices be so competetive??
A: We do work for over 30 dealers around the UK mainland, these mean we have a network from the top of Scotland to Penzance in Cornwall. We Collect and deliver Motorbikes to Scotland and cornwall every week, not many dedicated Motorbike Transport companies can honestly say that.
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What our customers say...
"Thanks to Scott and Motorcycle Delivery UK for the delivery of my Motorbike, the service has been professional and perfect. The best service you can f..."Alan, Malta
"Here at Race-Tech-Bikes we need a fast and reliable service to collect and deliver Motorcycles for us at a reasonable price. We have been using Scott ..."Daz, Race-Tech Motorbikes.
"Hi Scott,I would like to say a big thanks for an excellent service provided by Motorcycle Delivery on the delivery of my Speedtriple, from start t..."Paul, Fettercairn, Scotland
"I would just echo everything that has been said previously:Faultless Motorcycle Collection and Delivery Service by enthusiasts.What a Fantastic servic..."Lawrence, Powys Wales
Some beauties transported this week.... this triton is my favourite out of this little selection... what’s your fav… https://t.co/g2kSuRIWVhon May 10th, 2019
Have we been busy this week?Just a bit!Lots of bikes transported and lots of happy customers 👍🏻If you need a… https://t.co/t2lUPykgskon May 3rd, 2019
Why use Motorcycle Delivery UK?
A friendly family run business with over 10 years experience delivering throughout the UK
We do our best to offer an unrivalled service at an affordable price
Our vans are also fully insured via AXA up to £50k per load exclusively for Bikes/bike parts